![]() |
| i4i Chairman Loudon Owen and founder Michael Vulpe |
That cry was closer to a whimper two years ago when i4i, a 30-person document collaboration firm, sued Microsoft (MSFT, Fortune 500), claiming it violated a patent with features found in Word 2003 and Word 2007. The offending technology lets users edit XML, a computer programming language that customizes the way a document’s contents are interpreted and displayed.
In August 2009, a Texas jury agreed with i4i, ordering Microsoft to pay $290 million in damages and stop selling Word in the U.S. Although Microsoft appealed that decision, a federal appeals court upheld the judgment on Tuesday, issuing an injunction that bars Microsoft from selling versions of Word that contain the offending patent technology.

Successful businesses know how to keep a steady stream of sales through prosperous economic times and the weak economic times that we’re experiencing right now as a nation. In either economic climate, it is critical that businesses maintain a solid sales strategy and avoid certain pitfalls during a sales approach.